Shipping cost

60 for orders less than 300 
30 for orders between 300-600
Free for orders over 600 ₪

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Shipping Policy

Effective Date: July 8, 2025

At Sevda Ltd., we strive to provide an excellent shopping experience, including reliable and efficient delivery services. This policy outlines our delivery process.

1. Shipping Scope

We ship worldwide to most countries. Please ensure your shipping address is accurate and complete to avoid any delivery issues. In the rare event that we are unable to ship to a specific location, we will notify you immediately and issue a full refund.

2. Order Processing

All orders are processed within 1-3 business days of receiving order confirmation and payment.

You will receive an email confirmation when your order has shipped, including tracking details, if applicable.

3. Delivery Timeline

The estimated delivery time for your orders from Sevda Ltd. is 10-20 business days from the shipping date.

Please note that our business days are Monday to Friday, excluding public holidays.

Delivery times may vary due to circumstances beyond our control, such as severe weather, customs delays, or unforeseen logistical issues. We will do our best to keep you informed of any significant delays.

4. Shipping Charges

Shipping costs are fixed for all orders.

Shipping is free for orders over $138 USD.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your order on the shipping company’s website.

6. Delivery Issues

Damaged or Incorrect Products: If your products arrive damaged or incorrect, please contact us within 48 hours of receiving your order and provide us with photos of the problem. We will arrange a replacement or refund in accordance with our Returns and Exchanges Policy.

Incorrect Shipping Information: It is the customer’s responsibility to provide accurate and complete shipping information. Sevda will not be liable for any delay or failure to deliver due to incorrect or incomplete shipping information provided by the customer. Return shipping fees may apply in such cases.

7. Shipping Policy Changes

We may update this shipping policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page and updating the “Effective Date” at the top. We recommend that you review this Shipping Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us via email at:

support@sevda.co

+447411295023

71-75 Shelton Street, Covent Garden, London, UK WC2H 9JQ

Thank you for choosing Sevda Limited!

1-3 days

1-3 days

Sorting and packaging your products and booking an appointment to airlift them to you

3-4 days

3-4 days

The mail is being transported to the airport in preparation for its flight to you.

4-5 days

4-5 days

SEVDA LTD mail arrives at the airports of the destination country and is entered for customs clearance and the clearance process begins.

5-9 days

5-9 days

Complete customs clearance, receive our mail, and transport it to our warehouses

9-11 days

9-11 days

Sorting customer mail, repacking it, and sending customer data to the local delivery company.

11-12 days

11-12 days

Local courier company picks up mail

12-15 days

12-15 days

We will work to deliver your orders to your doorstep and contact you to coordinate this.

20+ days

20+ days

If your order does not arrive within a maximum period of 20 days, the full amount paid will be refunded to the payment card used by you.

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