Shipping Policy for SEVDA LTD
Effective Date: July 8, 2025
At SEVDA LTD, we strive to provide an excellent shopping experience, including reliable and efficient delivery services. This policy outlines the details of our delivery process.
1. Shipping Scope
We offer worldwide shipping to most countries. Please ensure your shipping address is accurate and complete to avoid any delivery issues. In rare cases where we are unable to ship to a specific location, we’ll notify you promptly and offer a full refund.
2. Order Processing
All orders are processed within 1-3 business days of receiving order confirmation and payment.
You’ll receive an email confirmation when your order has been shipped, which will include tracking details if available.
3. Delivery Timeframe
The estimated delivery time for your orders from SEVDA LTD is between 10 to 20 business days from the date of shipment.
Please note that business days are Monday through Friday, excluding public holidays.
Delivery times may vary due to circumstances beyond our control, such as adverse weather conditions, customs delays, or unexpected logistical issues. We’ll do our best to keep you informed of any significant delays.
4. Shipping Fees
Shipping costs are fixed for all orders.
Shipping is free for orders with a value exceeding $138 USD.
5. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor the status of your order on the shipping carrier’s website.
6. Delivery Issues
Non-receipt of Order: If you don’t receive your order within the estimated timeframe, please contact us immediately at support@sevda.co or call +447411295023. We’ll investigate the matter and provide you with the necessary assistance.
Damaged or Incorrect Items: If items arrive damaged or are incorrect, please contact us within 48 hours of receiving your order and provide photos of the issue. We’ll arrange a replacement or refund according to our Returns and Exchange Policy.
Incorrect Shipping Information: It’s the customer’s responsibility to provide accurate and complete shipping information. SEVDA LTD won’t be responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer. Reshipping fees may apply in such cases.
7. Changes to This Shipping Policy
We may update this Shipping Policy from time to time. We’ll notify you of any changes by posting the new Shipping Policy on this page and updating the “Effective Date” at the top. You’re advised to review this Shipping Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
support@sevda.co
+447411295023
71-75 SHELTON STREET COVENT GARDEN LONDON UNITED KINGDOM WC2H 9JQ
Thank you for choosing SEVDA LTD!
